Founding Member — Tier 1 live

Founding Member Tier 1: 4 of 5 licences remaining at £500 once · Price moves to £1,000 after Tier 1

Claim Tier 1
Founding Member — Tier 1 live

Founding Member Tier 1: 4 of 5 licences remaining at £500 once · Price moves to £1,000 after Tier 1

Claim Tier 1
Founding Member — Tier 1 live

Founding Member Tier 1: 4 of 5 licences remaining at £500 once · Price moves to £1,000 after Tier 1

Claim Tier 1
Founding Member — Tier 1 live

Founding Member Tier 1: 4 of 5 licences remaining at £500 once · Price moves to £1,000 after Tier 1

Claim Tier 1
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Claim Founding Lifetime (£500)

Refund & Cancellation Policy

Last updated: 1 January 2026 · Plain English, No Traps

1. Risk-Free Onboarding & Satisfaction Guarantee

To ensure every UK phone reseller can commit with complete confidence, all Founding Member Lifetime Licences (£500 once) are backed by our full 30-day money-back satisfaction guarantee. Our UK technical team assists you with free stock migration from Excel or CSV so you can evaluate the platform with your live inventory.

If MobileStock does not fit your operational workflow or save your business measurable hours and VAT within your first 30 days, simply contact support or reach out on our direct WhatsApp line for an immediate, full refund.

2. Monthly Subscription Cancellations

All active subscriptions are billed on a flexible monthly basis with no long-term lock-in contracts.

  • Cancel Anytime: You can cancel your subscription at any time directly through your account dashboard Settings > Billing with a single click.
  • Access Retention: Upon cancellation, you retain full access to your inventory records and dashboard until the final day of your current paid billing period.
  • Data Export: You can export all your device ledgers, customer records, and purchase/sales history in CSV or Excel format at any time before your billing cycle concludes.

3. Founding Member Lifetime Licences

Founding Member Tier licences are one-time payments that grant permanent access to MobileStock Pro with zero recurring monthly subscription fees.

  • 30-Day Money-Back Guarantee: Evaluate MobileStock with your real device records. If within 30 days of claiming your lifetime licence you experience incompatibility or determine it does not suit your shop, contact us for a full, hassle-free refund.
  • Licence Portability: Lifetime licences belong to your business and remain active for the life of the platform, including all future Pro feature releases and updates.
  • Price Rule: Licences in Tier 1 are strictly capped at 5 licences at £500. Once all 5 slots are claimed, the price moves permanently to £1,000 (Tier 2).

4. Refund Requests & Processing

Approved refunds are credited back to the original payment method through Stripe within 5 to 10 business days, in accordance with your bank or card issuer's processing timeline.

5. Contact Billing Support

For cancellation assistance, billing inquiries, or invoice queries, reach out to our dedicated UK support team:

Email: hello@mobilestock.co.uk · WhatsApp Priority Support: available in your dashboard.